Kund- och personalansvarig till Särnmark i Göteborg
Särnmark Assistans Aktiebolag · Göteborg · published 2026-09-09 · apply by 2026-10-01
Särnmark, one of Sweden's oldest personal assistance providers founded in 1992 with over 3500 employees nationwide, is seeking a Customer and Staff Manager to join their growing Gothenburg office. In this key role, you will oversee multiple assistance assignments, acting as the link between customers, their families, personal assistants, authorities, and other partners. The company offers a developmental environment within a stable, values-driven organization on a growth trajectory, where your ideas can shape the future of personal assistance services.
Responsibilities
- Overall responsibility for managing a portfolio of customers receiving personal assistance
- Recruit, onboard, and lead personal assistants with full staff and work environment responsibility
- Handle budget and cost management for your assignments while ensuring quality, documentation, and legal compliance
Requirements
- Experience in personal assistance with strong knowledge of LSS (Swedish disability law)
- Valid driver's license required (travel within Västra Götaland)
- Previous leadership experience in the industry (e.g., customer manager, operations manager role)
- Academic background in social work or equivalent is meritorious
- Must have Swedish citizenship, EU/EEA/Swiss citizenship, or permanent residence permit if non-EU