Avdelningschef kundservice
Chefspoolen i Sverige AB · Växjö · published 2026-09-09 · apply by 2026-09-28
SSAM is seeking an acting Department Manager for Customer Service to lead a team of 12 employees in their sustainability-focused organization in Småland. This is a one-year temporary position starting January 2027, where you will manage customer service, waste advisors, and communication functions while contributing to the organization’s mission of creating a waste-free Småland. The role combines operational leadership with strategic responsibilities including board administration and serving as the primary press contact.
Responsibilities
- Lead and develop the customer service department including customer service staff, waste advisors, and communicators
- Collaborate with management team and key personnel to ensure organizational cohesion
- Serve as primary press contact and manage board administration including agendas, protocols, and documentation
Requirements
- Relevant university degree (e.g., political science, economics, communication, organizational development)
- Proven leadership experience with personnel responsibility
- Structured, strategic, and development-oriented work approach
- Class B driver's license
- Board administration and archive experience is beneficial